Terms of Sale

Last updated: July 6, 2026 (draft)

Seller

Products on this site are sold by IMECAR LLC, 1200 Brickell Avenue, Suite 1950, Miami, FL 33131. Website sales are for end users; dealer and fleet purchases run under separate written terms.

Prices, payment and shipping

Prices are in US dollars and exclude sales tax, which is calculated at checkout. Payment is processed by Stripe. Freight shipping is free to Florida and Georgia; other states are calculated at checkout. Orders dispatch from Miami, FL the next business day after the order is received.

Warranty

L-FLEX battery packs carry IMECAR's Ten-Year Limited Warranty, honored by IMECAR LLC for the original purchaser (non-transferable). Register within thirty (30) days of purchase for full-term coverage; unregistered packs are covered for one (1) year from purchase. Remedy schedule: years 0–5, free repair or replacement; years 5–8, replacement at 50% of then-current MSRP; years 8–10, replacement at 75% of MSRP. Warranty returns require an RMA and a $250 prepaid shipping-and-handling fee; IMECAR ships the serviced or replacement pack back at no charge within the US. Full terms, exclusions and the claim procedure: IMECAR Limited Warranty (PDF).

Returns

[RETURN POLICY TO BE DEFINED — decide window, condition requirements, and who pays return freight before launch.]

Installation and safe use

Follow the installation and user manuals supplied with your pack. Battery packs are heavy; the 9.2 and 10.5 kWh models require appropriate lifting equipment. Professional installation is recommended for all packs. Charge only with an IMECAR charger (15 A or 25 A) or a certified charger meeting the charging specification in the Owner's Manual — uncertified or mismatched chargers may damage the pack, and such damage is not covered by the warranty. Products must be used as described in the documentation.

Governing law

These terms are governed by the laws of the State of Florida.